Support

1. To invite a new client, you have to be an administrator or an adviser. A client cannot invite another client. Once you are logged in as to your administrator or adviser dashboard click on the +Invite buttton and select “client”.

2. You will be prompted to complete the fields and once complete select “send invite”. If you have multiple product types within your account you will need to also choose the right pathway of product you wish to invite your client to; e.g Lite or Pro in the example

3. The invited client will receive an email with a link to register. Once registration is complete, the status of the client will be updated based on the status that the client is current in. The status of the client can be either 1. Invited: Invited, but not yet registered 2. Active: Client has created their account and data is available To change any of the client’s details, status or products from the administration, adviser portal click on the menu tab located next to the clients status and a pop up will appear.

1. To Access the client dashboard click on the Individual Clients Tab from the administrator or adviser portal. Once you have found the client in question click on the “View as…” hyperlink and this will direct you to the client dashboard. The access you have is “impersonation” access meaning you can edit, change and administer the clients account in other words “read, write access”. To switch or go back to your admin dashboard, click on the Switch Back button at the top right of the screen.

2. There is also a “search bar” located at the upper left of the screen to search for clients faster

1. To Access the adviser or administrator reports click on the ‘Across Client” tab as an adviser. This will display the available reports for your clients. If you are an administrator you will also have an additional function called “Across Advisers” which provides a summary of your advisers and clients reporting.

1. At times, business circumstances may change and thus a client may need to be associated to a different adviser within the practice or business. To change the associated adviser of a client locate the client in question from the adviser or admin dashboard and select the “settings” function from the function menu next to the client status.

2. A new window will appear with the client details. Click on the drop down menu labeled “Adviser” and a list of advisers will appear. Select the new adviser and click Save.

1. Access your budget by clicking on Your Goals & Budget at the top of the screen 

 

2. Scroll down to view the budget category group tiles

3. Locate the category group you wish tot set a bill amount for and click on the edit (pencil) icon to view the categories

4. Enter the amount for the bill in the amount field for the relevant category, e.g. Online Services and set the frequency at which this amount must be paid. If there is already an amount in this field, add the bill amount to this value. If you have quarterly, annual or period bills and your always falling short then follow this guide. Example (Quarterly Instalment): I have quarterly council rates for $600. It is May and the next instalment is due in two months. The amount you budget for the next two months is $300 p/m. When you pay the bill, the following quarter will be $600 / 3 months i.e. $200. This way your budgeted amount will be accurate for the first two and consecutive months. Example (Annual Bill): I have annual membership for $1,200. It is May and the next instalment is due in nine months (January the following year). The amount you budget for the next nine months is $133 p/m. When you pay the membership in January, the following year  you will need to update your budget amount to $1,200 / 12 months i.e. $100 p/m. This way your budgeted amount will be accurate for the first nine months and consecutive years from a cash flow perspective.

5.Once you have updated the category value, click Save to update the budget, or cancel to close the category group without saving the changes. The budget and Remaining figures for the category will update as you enter the figures to show you what they would be if the changes were saved. 

1. Access your budget by clicking on Your Goals & Budget at the top of the screen. 

2. A budget will be created based on your last 90 days of transactions when you first begin to link financial accounts and transactions. As more and more transactions are fed in your budget does not auto-calculate. NOTE: It is good practice to ignore the first auto budget that is created by the system. Instead focus on categorising all your transactions, creating relevant rules, and ensuring your transfers are correct. Once this is complete then proceed to your budget.

3. To manually create your budget, click on the pencil icon for each category group to display the individual categories. Enter the required values and frequency and click Save to update the budget, or cancel to close the category group without saving the changes. The budget and Remaining figures for the category will update as you enter the figures to show you what they would be if the changes were saved.

4. To automatically create your budget using your transaction history click the Budget Options menu and select Recalculate.

5. In the Recalculate pop up window select the number of months’ worth of historical transactions you wish to base your new budget on and click Recalculate.

6. The system will update your budget figures based on the historical transactions and provide a Success message once complete. It is good practice to review your updated budget, checking the amounts against each category to make sure there are no anomalies or unexpected budget values.

1. Access your budget by clicking on Your Goals & Budget at the top of the screen

2. Scroll down to view the budget category group tiles

3. Locate the category group you wish to set a bill amount for and click on the edit (pencil) icon to view the categories

4. Enter the amount for the bill in the amount field for the relevant category, e.g. Online Services and set the frequency at which this amount must be paid.

If there is already an amount in this field, add the bill amount to this value.

5. Once you have updated the category value, click Save to update the budget, or cancel to close the category group without saving the changes. The budget and Remaining figures for the category will update as you enter the figures to show you what they would be if the changes were saved. Editing a budget category will only update the current and future months, not past months.

6. To view the transactions that relate to a spend in a specific category group, click on Show active categories then click on the Magnifying lens icon at the right hand end of the category group.

7. The transactions screen will open with a filtered list of the transactions that make up the spend in the category group that was selected. No transactions will be returned if there is a zero spend or for scheduled calendar items. To return to the budget screen, click on the back arrow beside Your transactions at the top left of the screen. 

1. Access your budget by clicking on Your Goals & Budget at the top of the screen.

2. Click the Budget Options menu and select Export to open the Export pop up window. 

3. Select the export format (CSV, PDF or Excel) then click Download. 

 

1. Scheduled budget items allow you to create items which only occur in a month. For example, you might pay your car registration every six months, meaning you can allocate the item to the correct months within your budget.

2. Access your budget by clicking on Your Goals & Budget at the top of the screen.

3. Click on View Calendar, from the top right of the screen.

4. From the calendar pop up window click on the date you wish to create a scheduled item for. You can navigate through the calendar using the Prev and Next buttons or the drop down options. To return to the current month, click on Go to today.

5. On the date window, click + Add a new calendar item.

6. Populate the fields in the expanded window:

• Item name – Enter the name for this calendar item
• Select a category – Choose the relevant category from the drop down list
• Amount – Enter the amount. You do not need to enter the negative sign for expense amounts. If an expense category is selected the system will automatically assign the negative sign
• Include in budget – Check this box to include this calendar item in the budget in the month it is scheduled to occur
• Repeat – Select the frequency at which to repeat this item from the drop down list

7. Click Add Item to save the new scheduled item in the calendar or Cancel to close this window and discard the changes.

8. If Include in budget was checked the scheduled item will now be visible in the budget under the selected category group within the month the item was scheduled. Click on the pencil icon for the category group to view the scheduled item. It will appear underneath the area where a manual value can be entered. If the item is scheduled to repeat, it will reappear in the budget at the selected frequency.

9. The scheduled item can also been seen if Show active categories is selected and will be designated by the calendar icon preceding the value.

1. Access your budget by clicking on Your Goals & Budget at the top of the screen.

2. Click the Budget Options menu and select Rollback.

3. From the drop down list, select the relevant month to rollback your budget to, then click Rollback.

4. The system will apply your existing budget to all months back to the month that has been selected and provide a Success message once complete.  

1. Click on the Your Goals and Budget link from the top menu

2. Click on View Calendar to display the current month. - Use the drop down menus or the previous / next arrows to change the month and year if required

3. Click on a date to open the date window and select Add a New Calendar Item. - Click Back to Calendar to choose a different date

4. Enter the description, category and value. Select the frequency from the Repeat drop down menu. Tick Include in Budget if you wish the amount to be included in your budget. Once complete, select Add Item.

5. From the date window, you can edit or delete the new calendar item or add another new item. - Click Back to Calendar to choose a different date - Click anywhere outside of the date window to close it

6. If you ticketed Include in Budget, the calendar item can be viewed as a scheduled event at the bottom of the calendar.

1. Link to creating a scheduled budget item. 2. To edit an calendar event, locate the event date in which the event is scheduled on. For example 24th May 2018

3. Click on the Pencil Icon [left of the trash can] and a pop up window will appear. Once you have made your changes, select SAVE Item.

1. To export your calendar events, click on the “View Calendar” tab from the Goals and Budget Screen. This will expand the calendar

2. Click on the “down arrow” next to the MM/YYYY drop down menu

3. A PDF export format will be downloaded. Make sure your browser allows downloads otherwise you may need to allow “allow downloads” from the software

Entities is a new feature within the Moneysoft platform, which allows users to group and apportion assets and liabilities into distinct groupings. This could be across members or a household, or by separating personal and business/es to make for easier accounting, monitoring and reviewing of account related information.

Financial Accounts, Properties and Other Accounts (items) can all be assigned to an entity.

The percentage value of that item can then be apportioned to allow for an account to be either wholly assigned to one entity (100%) or, shared across two or more entities (split portions totaling up to a maximum of 100%).

Entities are managed from the Entities tile on your My Account page. Follow these steps to create an entity:

1. Click on Edit Entities or the ‘Settings’ (Gear) icon to start creating your new entities.

2. Click ‘Create a New Entity’ and enter the Name you wish to call it. For example, it could be a Trust or Business name, the name of a family member or something else that will allow you to quickly recognise the relevance of the items associated with it.

3. Click the tick mark to save the new entity or the X mark to cancel.

4. To add items to an entity, click on the pencil icon and from the Edit Accounts drop down list choose the financial account or property container and then the required item.

5. Then set the percentage you wish to assign to this entity (eg. 50%) and click save to add the item to the entity or cancel to return to the edit screen.

Please note: You can continue to add more items using this same process. It is also possible to change the name of the entity at this stage, if you wish to.

6. Once you have completed adding items to the entity, click the tick mark to save it.

7. When you have finished creating or editing all of your entities, click on the tick mark in the top right of the entities tile to save them all.

The percentage values within an entity can be changed at any time, by selecting the pencil icon and selecting the Edit Accounts option again.

From here return to the appropriate financial account or property container and edit the percentage value.

Remember the total percentage value for the item cannot exceed 100%, so you may need to reduce the percentage elsewhere before increasing it.

If an entity is no longer required, it can be easily deleted by clicking on Edit Entities or the Settings (Gear) icon and then the trash can icon beside the entity you wish to remove.

Choose Delete to complete the removal process or cancel to return to the edit entities screen.

Please note: The items within the deleted entity will remain within Moneysoft, but the percentage value that was previously apportioned to that entity will now be available for reassignment.

Once you have created your entities, you will be able to filter the reports on the dashboard and your transactions list according to each entity.

On both screens, there is an Entity drop down list.

Choose the entity you wish to display your reports or transactions for and the page will refresh and return the appropriate filtered view.

1. Click on your account name at the top right of the screen and select My Account.

2. Click on the three dots at the top right of the Linked Accounts module and select Manage Linked Accounts.

3. Select the financial institution you wish to link accounts from.
- Either use the search function to return or scroll through the pages using the left and right arrow buttons at the bottom of the page

4. On the financial account pop-up window, click Link Some Accounts.
- Select cancel if the wrong financial institution was selected

5. From the list of account types, select the one that matches the account to be linked, e.g. banking, credit card, loan, investments, etc.
- Selecting the wrong account type will result in account linking failure

6. Enter the financial account log in credentials and click Confirm.
- This must be done exactly as if logging into the internet banking site for this account
- Entering the incorrect log in credentials will result in account linking failure

7. A confirmation window will appear, before returning to the financial institution search window.
- All financial institutions will appear as tiles above the search bar
- The number to the left of the three dots indicates the number of accounts currently being linked
- This number will change during the linking process depending on the number of accounts associated with the account type being linked

8. Clicking on the down arrow on the financial institution for the recently linked account will show the current progress.
- Once the financial accounts have been linked and the transactions uploaded, the refreshing message will be removed
- This can take up to 24 hours depending on the financial institution, but is normally complete within ten minutes
- If the account fails to link an Error Icon will appear on the tile providing some feedback on the reason why it failed

9. Once all accounts from all financial institutes have been linked, you can begin viewing your transactions, setting up your budget and goals, etc.

1. Click on your account name at the top right of the screen and select My Account.

2. Click on the three dots to the right of the financial account you wish to edit the credentials for.
- This only needs to be done once per account type, i.e. Loan, Banking, Credit Card, etc.

3. Enter the financial account log in credentials, select the correct response from the drop down option menu at the bottom then click Submit.
- This must be done exactly as if logging into the internet banking site for this account
- Entering the incorrect log in credentials will result in account linking failure
- Some financial institutions have an option for secondary authentication. Only select yes if you use this feature to log into your internet banking site
- Some financial institutions use more than one form of secondary authentication, e.g. HSBC. Selecting the incorrect option will result in account linking failure

4. Wait for the token field to appear.
- Before the token code will appear, the system must first confirm that the correct account container has been selected and the correct log in details entered. If either of these are incorrect the account linking will fail
- This process may take a couple of minutes to complete

5. When the Secondary Authentication window opens, enter your secondary information into the field and click Submit
- Secondary authentication could be a token or SMS code, password or answer to a security question
- Enter your secondary authentication within the first 8 - 10 seconds to allow sufficient time for it to be received and processed by the financial institution before the timer runs out

6. Wait for the account to complete the linking process.
- If the secondary authentication is not entered quickly enough the account linking may fail
- Slow internet speeds, interruption to the connection or entering the incorrect details will also cause the account linking to fail
This process may take a couple of minutes to complete

1. Click on your account name at the top right of the screen and select My Account.

2. Click on the three dots to the right of the financial account you wish to edit the credentials for.
- This only needs to be done once per account type, i.e. Loan, Banking, Credit Card, etc.

3. Enter the financial account log in credentials, then click Submit.
- This must be done exactly as if logging into the internet banking site for this account
- Entering the incorrect log in credentials will result in account linking failure

4. Wait for the account to complete the linking process.
- This process may take a couple of minutes to complete

1. Click on your account name at the top right of the screen and select My Account.

2. Click on the three dots at the top right of the Linked Accounts module and select Manage Linked Accounts.

3. Select the Manual Data Account option.
Either use the search function to return or scroll through the pages using the left and right arrow buttons at the bottom of the page

4. On the Manual Data Account tile:
- Enter the name you wish to call the account
- Set the account type (Banking, Credit Card or Loan)
- Upload or drop the CSV file containing the transaction data
- Click Save to create the manual account or Cancel to return to the accounts page
The CSV file used to create the manual account, must follow the standard format. Click here for the template.

5. Common problems associated with CSV files include:
- Using or saving the file as the wrong format, e.g. changing the format from CSV to an Excel file (XLS)
Not entering the data into the CSV template in the same format or order, e.g. placing the credit and debit values in the incorrect columns, or changing the date format from d/mm/yyyy to d/mm/yy, mm/d/yy, d-mm-yyyy or some other combination different from the template

6. To set the account balance:
- Click on the three dots opposite the account name and select Edit Account
- Type the balance into the Account Balance field
Click Save

7. Once the manual data account has been created, you can begin viewing the transactions.
Transactions uploaded from a CSV file will not be categorised. This must be completed manually.

1. Click on your account name at the top right of the screen and select My Account.

2. Click on the three dots at the top right of the Linked Accounts module and select Manage Linked Accounts.

3. Use the Search function to locate the Moneysoft Sample option.

4. On the financial account pop-up window, click Link Some Accounts.
- Select cancel if the wrong financial institution was selected

1. Click on your account name at the top right of the screen and select My Account.

2. Locate the financial account you wish to unlink, click on the three dots to the right of the account name to open the options menu and select Unlink Account.
- Unlinking your financial account will result in all transaction and balance data history for the account being removed immediately from Moneysoft
- This data history cannot be retrieved

3. A confirmation window will open.
- Click Cancel to stop the unlinking process and return to the manage accounts page
- Click Unlink to remove the financial account from your Moneysoft account

1. Click on your account name at the top right of the screen and select My Account.

2. Locate the financial account you wish to unlink, click on the three dots to the right of the account name to open the options menu and select Unlink Account.
- Unlinking your financial account will result in all transaction and balance data history for the account being removed immediately from Moneysoft
- This data history cannot be retrieved

3. From the confirmation window select Close to close the account, or Cancel to stop the process.
- Closing the account will set the account balance to zero and stop the account from being updated, but will retain all transactions and balance history in Moneysoft
- Closed accounts cannot be reopened

1.Click on your account name at the top right of the screen and select My Account.

2. From the Other Accounts module click on the three dots to the right of the account and select Edit Account.

3. In the pop-up window, you can edit:
- Name
- Current Value
- Credit / Debit
Click Save to update the account, or Cancel to close the window without saving the changes. Note: You cannot change the account type. If this needs to be different, you will need to unlink the original account and add a new one.

4. The edited account will now appear in the Other
Accounts module.

1. Click on the My Account from your profile icon

2. Scroll down to Linked Accounts tile, and click on the “Three dots" Options Menu and select Manage Linked Accounts

3. Select the institution in which the account is organised by and click on the expland menu item

4. Find the account you wish to edit the name of and click on the “Three dots" Options Menu

5. Click on “Edit Accounts” from the menu list and

6. Click on the Account Name line and your edit text cursor will activate

7. Type in your new account name and when complete click Save to save changes.

1. Click on the My Account from your profile icon

2. Scroll down to Linked Accounts tile, and click on the Options Menu “Three dots” and select Manage Linked Accounts

3. Select the institution in which the account is organised by and click on the expland menu item

4. Find the account you wish to edit the name of and click on the Options Menu “Three dots

5. Click on “Balance Only” from the menu list. Balance only is used where you want to track the balance of an account but do not want to display or manage the transactions. If ever required your transactions can be made visible on a balance only account by de-selecting balannce only.
CAUTION: All transactions from previous balance only account will not appearin your Transactions page list. Reporting will also be affected by these new visible transactions and alerts may be triggered.

6. Once you select Balance Only your account will automatically be converted to balance only. A success message will appear at the top of you screen and when you hover over the “three dots” options list you will note the balance only option is highlighted. To reverse or undo this action follow the same steps in reverse order.

1. Click on the My Account from your profile icon

2. Scroll down to Linked Accounts tile, and click on the Options Menu “Three dots” and select Manage Linked Accounts

3. Select the institution in which the account is organised by and click on the expand menu item

4. Find the account you wish to edit and click on the Options Menu “Three dots

5. Click on “Refresh” from the menu list once

6. Once refresh has been select the account refresh action will commence. A “refreshing” status will appear over the account tile and a refresh message will display if you hover over the refreshing status. When the account has successfully refreshed the “Last Refresh” date will be updated. Note: This action should only be taken when an error message appears, your account refresh date is not up to date or there are recent transactions at your institution site which do not appear in Moneysoft.

1. Click on the My Account from your profile icon

2. Scroll down to Linked Accounts tile, and click on the Options Menu “Three dots” and select Manage Linked Accounts

3. Select the institution in which the account is organised by and click on the expand menu item

4. Find the account you wish to edit and click on the Options Menu “Three dots

5. Click on “Attachments” from the menu list once and a pop up will appear. Select on drag of click to upload

6. Select the file you want to associate or upload to the account from your location e.g computer / desktop. Example is a bank statement. Choose to upload the file by and once complete a message will appear with the new attachment. If you select the wrong attachment of change you mind select the “bin” image to clear otherwise click on the “X” to complete the action.

7. Successful attachment upload is verified by the attachment link symbol increasing by 1 or how ever many attachments you have uploaded.

8. To navigate to the document or attachment you can either click on link or navigate to the documents tile which displays all your uploaded attachments. Documents and attachments are organised by association whether associated to an account or not.

Institution	MFA	Status
28 Degrees MasterCard (Australia)	Null	Full
AAMI (Australia) - Insurance	Null	Beta
Acorns (Australia) - Investments	Null	Full
Adelaide Bank (Australia) - Banking	Null	Full
Adelaide Bank (Australia) - Bills	Null	Beta
Adelaide Bank (Australia) - Credit Card	Null	Full
Adelaide Bank (Australia) - Loan	Null	Beta
Adelaide Bank (Australia) - Mortgage	Null	Full
Advanced Share Registry Services (Australia) - Investments	Null	Full
AFG Home Loans Icon (Australia) - Banking	Null	Full
AFG Home Loans Retro/Direct (Australia)	Null	Full
AGL Energy Online (Australia) - Bills	Null	Full
Allianz (Australia) - Insurance	Null	Beta
Alphera Finance (Australia) - Insurance	Null	Beta
Alphera Finance (Australia) - Loan	Null	Beta
American Express Cards (Australia)	Null	Full
American Express Membership Rewards (Australia)	Null	Full
AMG SuperFund (Australia) - Investments	Null	Full
AMP (Australia) - Banking	Null	Full
AMP (Australia) - Insurance	Null	Full
AMP (Australia) - Investments	Null	Full
AMP (Australia) - Loan	Null	Full
AMP North Super Personal (Australia) - Investments	Null	Full
Antares Capital Partners Ltd (Australia) - Investments	Null	Beta
ANZ (Australia) - Banking	Null	Full
ANZ (Australia) - Bills & Transfers	Null	Full
ANZ (Australia) - Credit Card	Null	Full
ANZ (Australia) - Investments	Null	Full
ANZ (Australia) - Loan	Null	Full
ANZ (Australia) - Rewards	Null	Full
ANZ Balance Visa (Australia) - Rewards	Null	Full
ANZ corporate Bank (Australia)	Null	Beta
ANZ -Investor Access (Australia)	Null	Full
ANZ My Portfolio (Australia) - Investments	Null	Full
ANZ Prepaid Cards (Australia) - Banking	Null	Full
ANZ Salary Packaging Cards(Bank) (Australia) - Banking	Null	Full
ANZ Share Investing (Australia) - Investments	Null	Full
ANZ Share Investing (Australia) - Loan	Null	Full
ANZ Super Staff Superannuation Scheme (Australia) - Investments	Null	Full
ANZ Travel Cards (Multiple Currencies) (Australia) - Banking	Null	Full
ANZ Travel Cards (Single Currency) (Australia) - Bills	Null	Beta
ANZ Visa Rewards (Australia)	Null	Full
Apia (Australia) - Insurance	Null	Beta
APS Online (Australia) - Banking	Null	Beta
APS Online (Australia) - Loan	Null	Beta
Asteron Life (Australia) - Investments	Null	Full
Aussie Credit Card (Australia)	Null	Full
Aussie Home Loans (Australia)	Null	Full
Austchoice (Australia) - Investments	Null	Beta
Australian Catholic Super (Australia) - Investments	Null	Full
Australian Ethical Super (Australia) - Investments	Null	Beta
Australian Executor Trustees (Australia) - Investments	Null	Beta
Australian Military Bank (Australia)	Null	Full
Australian Military Bank (Australia) - Credit Card	Null	Beta
Australian Military Bank (Australia) - Insurance	Null	Beta
Australian Military Bank (Australia) - Loan	Null	Beta
Australian Unity LifePlan (Australia) - Investments	Null	Beta
AustralianSuper (Australia) - Insurance	Null	Beta
AustralianSuper (Australia) - Investments	Null	Full
AustSafe Super -Member Online (Australia) - Investments	Null	Full
Auswide Bank (Australia)	Null	Full
Auswide Bank (Australia) - Loan	Null	Full
Baillieu Holst (Australia) - Investments	Null	Beta
Bank Australia (Australia) - Banking	Null	Full
Bank Australia (Australia) - Credit Card	Null	Full
Bank Australia (Australia) - Loan	Null	Full
Bank of Melbourne (Australia) - Banking	Null	Full
Bank of Melbourne (Australia) - Credit Card	Null	Full
Bank of Melbourne (Australia) - Loan	Null	Full
Bank of Melbourne (Business) (Australia) - Banking	Null	Full
Bank of Queensland (Australia) - Banking	Null	Full
Bank of Queensland (Australia) - Bills & Transfers	Null	Full
Bank of Queensland (Australia) - Credit Card	Null	Full
Bank of Queensland (Australia) - Insurance	Null	Beta
Bank of Queensland (Australia) - Investments	Null	Beta
Bank of Queensland (Australia) - Loan	Null	Full
Bank of Queensland (Australia) - Rewards	Null	Beta
Bank of sydney Personal Bank (Australia)	Null	Beta
Bank of sydney Personal Bank (Australia) - Credit Card	Null	Beta
Bank of sydney Personal Bank (Australia) - Loan	Null	Beta
Bank of us (Australia) - Banking	Null	Full
Bank of us (Australia) - Credit Card	Null	Full
Bank of us (Australia) - Loan	Null	Full
BankSA (Australia) - Banking	Null	Full
BankSA (Australia) - Bills & Transfers	Null	Beta
BankSA (Australia) - Credit Card	Null	Full
BankSA (Australia) - Insurance	Null	Full
BankSA (Australia) - Loan	Null	Full
BankSA (Directshares) (Australia) - Investments	Null	Full
BankSA Business Banking (Australia) - Banking	Null	Full
Bankstown City Unity Bank (Australia)	Null	Beta
BankVic (Australia) - Banking	Image	Full
BankWest (Australia) - Banking	Null	Full
BankWest (Australia) - Bills & Transfers	Null	Full
BankWest (Australia) - Credit Card	Null	Full
BankWest (Australia) - Loan	Null	Full
BankWest Business Banking (Australia)	Token	Full
bcu (Australia) - Banking	Token	Full
bcu (Australia) - Credit Card	Token	Full
bcu (Australia) - Insurance	Token	Beta
bcu (Australia) - Loan	Token	Full
Bell Direct (Australia) - Investments	Null	Full
Bell Potter (Australia) - Investments	Null	Full
Bendigo Bank (Australia) - Banking	Token	Full
Bendigo Bank (Australia) - Bills & Transfers	Token	Full
Bendigo Bank (Australia) - Credit Card	Token	Full
Bendigo Bank (Australia) - Loan	Token	Full
Beyond Bank (Australia)	Null	Full
Beyond Bank (Australia) - Bills & Transfers	Null	Beta
Beyond Bank (Australia) - Credit Card	Null	Full
Beyond Bank (Australia) - Mortgage	Null	Beta
Beyond Bank (Australia) - Rewards	Null	Beta
Big Sky (Australia) - Banking	Null	Beta
Big Sky (Australia) - Bills	Null	Beta
Big Sky (Australia) - Credit Card	Null	Beta
Big Sky (Australia) - Loan	Null	Beta
Boardroom (InvestorServe) (Australia) - Investments	Null	Full
BOQ Specialist (Australia) - Banking	Token	Full
BOQ Specialist (Australia) - Credit Card	Token	Full
BOQ Specialist (Australia) - Loan	Token	Full
BrokenHill community CU Bank (Australia)	Null	Full
BrokenHill community CU Bank (Australia) - Credit Card	Null	Beta
BrokenHill community CU Bank (Australia) - Insurance	Null	Beta
BrokenHill community CU Bank (Australia) - Investments	Null	Beta
BrokenHill community CU Bank (Australia) - Loan	Null	Full
BT Investor wrap (Australia)	Null	Full
BT Online Investor (Australia)	Null	Full
BT panorama (Australia) - Investments	Null	Full
BUSSQ (Australia) - Investments	Null	Full
Buyer's edge (Australia) - Credit Card	Security	Full
Capricornian Bank (Australia)	Null	Full
CardServices Online (Australia) - Credit Card	Token	Full
CareSuper (Australia) - Investments	Null	Full
Cash Management - nabtrade (Australia)	Null	Full
Catholic Development Fund (Australia) - Banking	Null	Beta
Catholic Development Fund (Australia) - Investments	Null	Beta
Catholic Super - CSF (Australia) - Investments	Null	Full
CBHS (Australia) - Bills	Null	Beta
Cbus (Member SuperSite) (Australia) - Investments	Null	Full
Central West CU (Australia) - Banking	Token	Full
Certegy EziPay (Australia) - Loan	Null	Beta
Choiceland (Australia) - Loan	Null	Full
Christian super memberlogin (Australia) - Investments	Null	Full
CitiBank (Australia)	Null	Full
CitiBank (Australia) - Bills & Transfers	Null	Beta
CitiBank (Australia) - Credit Card	Null	Full
CitiBank (Australia) - Loan	Null	Full
Class (Australia) - Investments	Null	Full
club plus SUPERANNUATION (Australia) - Investments	Null	Full
CMC Markets (Australia) - Investments	Null	Full
Coastline CU Bank (Australia)	Null	Full
Coastline CU Bank (Australia) - Credit Card	Null	Beta
Coastline CU Bank (Australia) - Loan	Null	Full
Coles MasterCard (Australia)	Security	Full
Colonial First State Investment (Australia)	Null	Full
Colonial First State Wrap (Australia) - Investments	Null	Full
Commonwealth Bank - Employee Equity Plan (Australia) - Investments	Null	Full
Commonwealth Bank (CommBiz) (Australia) - Banking	Token	Full
Commonwealth Bank (CommBiz) (Australia) - Credit Card	Token	Full
Commonwealth Bank (CommBiz) (Australia) - Loan	Token	Beta
Commonwealth Bank CBA (Australia) - Banking	Token	Full
Commonwealth Bank CBA (Australia) - Bills & Transfers	Token	Full
Commonwealth Bank CBA (Australia) - Credit Card	Token	Full
Commonwealth Bank CBA (Australia) - Investments	Null	Full
Commonwealth Bank CBA (Australia) - Loan	Token	Full
Commonwealth Bank staff superfund (Australia) - Investments	Null	Beta
Commonwealth CBA (Australia) - Insurance	Null	Beta
Commonwealth Superannuation Corporation - Pensioner Login (Australia) - Investments	Null	Full
Commonwealth Superannuation Corporation DFRDB (Australia) - Investments	Null	Full
CommSec (Australia) - Investments	Token	Full
CommSec (Australia) - Loan	Token	Beta
CommSec Adviser Services -Trading & Cash (Australia)	Null	Full
CommSec Adviser Services-Investor (Australia) - Investments	Null	Beta
CommSec Cash Management (Australia) - Banking	Token	Full
Community First CU (Australia) - Banking	Null	Full
Computershare - Issuer Online (Australia) - Investments	Null	Beta
Computershare -Employee Plan Members (Australia) - Investments	Security	Full
Computershare Investor Centre (Australia) - Investments	Security	Full
Connective Home Loans (Australia)	Null	Full
CreditLine card (Australia)	Security	Full
Crestone Wealth Management (Australia)	Null	Beta
CU SA (Australia) - Banking	Null	Full
CU SA (Australia) - Credit Card	Null	Full
CU SA (Australia) - Insurance	Null	Beta
CU SA (Australia) - Loan	Null	Full
CUA (Australia) - Banking	Null	Full
CUA (Australia) - Credit Card	Null	Full
CUA (Australia) - Insurance	Null	Beta
CUA (Australia) - Loan	Null	Full
Cuscal (Australia) - Banking	Null	Beta
Cuscal (Australia) - Loan	Null	Beta
David Jones (American Express Card) (Australia) - Credit Card	Null	Full
David Jones (American Express Rewards) (Australia)	Null	Full
Defence Bank (Australia) - Banking	Null	Full
Defence Bank (Australia) - Bills & Transfers	Null	Beta
Defence Bank (Australia) - Credit Card	Null	Full
Defence Bank (Australia) - Loan	Null	Full
DEFT Payment Systems (Australia) - Banking	Null	Beta
DEFT Payment Systems (Australia) - Bills	Null	Beta
DEFT Payment Systems (Australia) - Credit Card	Null	Beta
Delphi Bank (Australia)	Null	Beta
Delphi Bank (Australia) - Credit Card	Null	Beta
Delphi Bank (Australia) - Investments	Null	Beta
Delphi Bank (Australia) - Loan	Null	Beta
Desktop Broker (Australia) - Investments	Null	Full
Diners Club (Australia) - Credit Card	Security	Full
Diners Club (Australia) - Rewards	Null	Beta
Easy Street (Australia) - Mortgage	Null	Beta
EISS (Australia) - Investments	Null	Full
Encircle (Australia) - Investments	Null	Beta
Energy Australia (Australia) - Bills	Null	Beta
Energy Super (Australia) - Investments	Null	Full
Equip Super (Australia) - Investments	Null	Full
Equity Trustees (Australia) - Insurance	Null	Beta
Equity Trustees (Australia) - Investments	Null	Beta
Esso Employees CU Bank (Australia)	Null	Full
Esso Employees CU Bank (Australia) - Credit Card	Null	Beta
Esso Employees CU Bank (Australia) - Investments	Null	Beta
Esso Employees CU Bank (Australia) - Loan	Null	Beta
ESSSuper (Australia) - Investments	Null	Full
Evans & Partners (Australia) - Investments	Null	Beta
Event Cinemas (Australia) - Rewards	Null	Beta
eway (Australia) - Banking	Null	Full
Eziway Salary Packaging (Australia) - Loan	Null	Beta
FIDANTE (Australia) - Investments	Null	Beta
Fire Services CU (Australia) - Banking	Null	Full
Fire Services CU (Australia) - Credit Card	Null	Beta
Fire Services CU (Australia) - Loan	Null	Beta
Firefighters Mutual Bank (Australia)	Null	Full
Firefighters Mutual Bank (Australia) - Credit Card	Null	Full
Firefighters Mutual Bank (Australia) - Loan	Null	Full
First Option CU (Australia) - Banking	Null	Beta
First State Super (Australia) - Investments	Multi	Full
First Super (Australia) - Investments	Null	Full
Firstmac (Australia) - Banking	Null	Full
Firstmac (Australia) - Credit Card	Null	Beta
Firstmac (Australia) - Investments	Null	Beta
Firstmac (Australia) - Loan	Null	Full
FlexiPurchase (Australia) - Credit Card	Null	Beta
Fly Buys (Australia) - Rewards	Security	Full
Fox Symes Debt Solutions (Australia) - Loan	Null	Beta
Franklins (Australia) - Rewards	Null	Beta
FSP portfolio services (Australia) - Investments	Null	Beta
G & C Mutual Bank (Australia)	Image	Full
G & C Mutual Bank (Australia) - Credit Card	Image	Full
G & C Mutual Bank (Australia) - Loan	Image	Full
Gamma Asset Management (Australia) - Investments	Null	Beta
Gateway CU (Australia) - Banking	Null	Full
Gateway CU (Australia) - Loan	Null	Full
GE GO Business MasterCard (Australia)	Security	Full
GE Home Loan (Australia)	Null	Full
Gem Visa (Australia) - Credit Card	Null	Full
GESB (Australia) - Investments	Null	Full
Goldman Sachs (Australia) - Investments	Null	Beta
Goulburn Murray Amigo Card (Australia)	Null	Beta
Goulburn Murray Bank (Australia)	Null	Beta
Goulburn Murray Bank (Australia) - Loan	Null	Beta
Government Super - PSSap (Australia) - Investments	Null	Beta
Greater Bank (Australia)	Image	Full
Greater Bank (Australia) - Credit Card	Image	Full
Greater Bank (Australia) - Loan	Image	Full
Grow Wrap (Australia) - Investments	Null	Full
Heritage Bank (Australia) - Banking	Null	Full
Heritage Bank (Australia) - Bills & Transfers	Null	Full
Heritage Bank (Australia) - Credit Card	Null	Full
Heritage Bank (Australia) - Loan	Null	Full
Heritage Isle CU (Australia) - Banking	Image	Beta
Heritage Isle CU (Australia) - Credit Card	Image	Beta
Heritage Isle CU (Australia) - Loan	Image	Beta
Hesta Super Fund - Member Online (Australia) - Investments	Null	Full
Holiday Coast CU (Australia) - Banking	Token	Full
Holiday Coast CU (Australia) - Loan	Token	Beta
HomeLoans.com - Optima (Australia) - Loan	Null	Beta
HomeLoans.com (Australia) - Loan	Null	Full
Horizon CU (Australia) - Banking	Null	Full
Horizon CU (Australia) - Credit Card	Null	Beta
Horizon CU (Australia) - Loan	Null	Beta
Host Plus (Australia) - Investments	Null	Full
HostPlus Executive (Australia) - Investments	Null	Beta
Hoyts (Australia) - Rewards	Null	Beta
HSBC Bank (Australia) - Banking	Multi	Full
HSBC Bank (Australia) - Bills & Transfers	Multi	Beta
HSBC Bank (Australia) - Credit Card	Multi	Full
HSBC Bank (Australia) - Loan	Multi	Full
HSBC Bank Business Banking (Australia)	Token	Beta
HSBC Credit Cards Online (Australia)	Null	Full
HSBC Online Share Trading (Australia) - Investments	Null	Full
HUB24 (Australia) - Investments	Null	Full
Hume Bank (Australia)	Null	Full
Hume Bank (Australia) - Credit Card	Null	Beta
IGA (Australia) - Rewards	Null	Beta
Illawarra CU (Australia) - Banking	Security	Beta
IMB Building Society (Australia) - Banking	Null	Full
IMB Building Society (Australia) - Loan	Null	Full
Implemented Portfolios (Australia) - Investments	Null	Full
ING (Australia) - Banking	Null	Full
ING (Australia) - Credit Card	Null	Beta
ING (Australia) - Investments	Null	Full
ING (Australia) - Loan	Null	Full
Interactive Brokers (Australia)	Token	Beta
Intrust Super (Australia) - Investments	Null	Full
Investment Exchange (Australia)	Null	Full
Investor Online (Australia) - Investments	Null	Full
IOOF (Australia) - Investments	Null	Full
JB Were (Australia) - Investments	Null	Beta
Jetstar Mastercard (Australia)	Multi	Full
Joseph Palmer & Sons (Australia) - Investments	Null	Beta
Keystart Home Loans (Australia)	Null	Beta
Kinetic Superannuation (Australia) - Investments	Null	Full
La Trobe Financial investments (Australia)	Null	Beta
La Trobe Financial investments (Australia) - Insurance	Null	Beta
La Trobe Financial investments (Australia) - Loan	Null	Beta
Laboratories CU (Australia) - Banking	Null	Beta
Latitude Eco MasterCard (Australia)	Security	Full
Latitude Finance GO MasterCard (Australia)	Null	Full
Latitude Low Rate MasterCard (Australia)	Null	Full
Latitude MasterCard (Australia)	Null	Full
Legal Super (Australia) - Investments	Null	Full
LGIA super (Australia) - Investments	Null	Full
Liberty Finance Bank (Australia)	Null	Beta
Liberty Finance Bank (Australia) - Loan	Null	Full
Link Market Services - Investor Login (Australia)	Multi	Full
Link Market Services (Employee Service Centre) (Australia) - Investments	Null	Full
Link Market Services (Plan Participant Access) (Australia)	Image	Full
Loans.Com.AU (Australia) - Banking	Null	Full
Loans.Com.AU (Australia) - Loan	Null	Full
Local Government Super (Australia) - Investments	Null	Full
Lombard (Australia) - Credit Card	Image	Full
Lutheran Laypeoples League (Australia) - Banking	Null	Beta
Macarthur CU (Australia) - Banking	Image	Full
Macquarie Bank - Mortgage (Australia)	Null	Full
Macquarie Bank (Advisers GearUp) (Australia) - Investments	Null	Full
Macquarie Bank (Advisers Wrap) (Australia) - Investments	Null	Full
Macquarie Bank (Australia)	Null	Full
Macquarie Bank (Australia) - Bills & Transfers	Null	Full
Macquarie Bank (Australia) - Credit Card	Null	Full
Macquarie Bank (Australia) - Investments	Null	Full
Macquarie Bank (Australia) - Loan	Null	Beta
Maitland Mutual Building Society (Australia) - Banking	Multi	Full
Maitland Mutual Building Society (Australia) - Investments	Multi	Beta
Maitland Mutual Building Society (Australia) - Loan	Multi	Beta
Maritime Mining Power CU - Bank	Image	Full
Maritime Mining Power CU - Credit Card	Image	Beta
Maritime Mining Power CU - Loan	Image	Full
Maritime Super (Australia) - Investments	Null	Full
Mason Stevens (Australia) - Investments	Null	Beta
Max Super (Australia) - Investments	Null	Full
Medfin - Medical finance and Loan Service (Australia)	Null	Full
Mediasuper Investments (Australia)	Null	Full
Members Equity Bank (ME Bank) (Australia) - Banking	Null	Full
Members Equity Bank (ME Bank) (Australia) - Bills & Transfers	Null	Full
Members Equity Bank (ME Bank) (Australia) - Credit Card	Null	Full
Members Equity Bank (ME Bank) (Australia) - Loan	Null	Full
Mercer investment (Australia)	Null	Full
Military Superannuation (Australia) - Investments	Null	Full
Mine Wealth (Australia) - Investments	Null	Beta
MLC (Australia) - Investments	Null	Full
Morgan Stanley (Australia) - Investments	Null	Full
Morgan Stanley Australia Portfolio (Australia) - Investments	Null	Full
Morgans (Australia) - Investments	Null	Full
Mortgage Choice (Australia) - Banking	Null	Beta
Mortgage Choice (Australia) - Credit Card	Null	Full
Mortgage Choice (Australia) - Loan	Null	Full
Mortgage Choice Investment (Australia)	Null	Full
Mortgage Ezy (Australia) - Loan	Null	Beta
MTAA Super Fund - Member Online (Australia) - Investments	Null	Full
Multiport (Australia) - Investments	Null	Beta
Myer Card (Australia)	Security	Full
MYER one (Australia) - Rewards	Null	Full
Myer VISA Card (Australia)	Null	Full
myMOVE Banking (Australia)	Token	Full
MyState card (Australia)	Null	Full
MyState Financial CU (Australia) - Banking	Image	Full
NAB Connect (Australia) - Banking	Token	Full
NAB Connect (Australia) - Credit Card	Token	Full
NAB Connect (Australia) - Loan	Token	Full
NAB Equity Lending (Australia) - Investments	Null	Full
NAB Equity Lending (Australia) - Loan	Null	Full
NAB Internet (Australia) - Banking	Null	Full
NAB Internet (Australia) - Bills & Transfers	Null	Full
NAB Internet (Australia) - Credit Card	Null	Full
NAB Internet (Australia) - Insurance	Null	Full
NAB Internet (Australia) - Loan	Null	Full
NAB Trade (Australia) - Investments	Null	Full
Nationalcorp - Adelaide Bank (Australia) - Loan	Null	Beta
netwealth (ShareTrading) (Australia)	Null	Full
netwealth (Superannuation) (Australia) - Investments	Null	Full
Newcastle Permanent (Australia) - Banking	Null	Full
Newcastle Permanent (Australia) - Bills & Transfers	Null	Beta
Newcastle Permanent (Australia) - Credit Card	Null	Full
Newcastle Permanent (Australia) - Insurance	Null	Beta
Newcastle Permanent (Australia) - Investments	Null	Beta
Newcastle Permanent (Australia) - Loan	Null	Full
Newcastle Permanent Business Banking (Australia) - Banking	Null	Full
NGS super (Australia) - Investments	Null	Full
Northern Beaches CU (Australia) - Banking	Null	Beta
Northern Beaches CU (Australia) - Insurance	Null	Beta
Northern Beaches CU (Australia) - Loan	Null	Beta
Northern Inland CU (Australia) - Banking	Null	Beta
Northern Inland CU (Australia) - Credit Card	Null	Beta
Northern Inland CU (Australia) - Loan	Null	Beta
NRMA (Australia) - Insurance	Null	Beta
OC Funds (Australia) - Investments	Null	Beta
Once Cards (Australia)	Image	Beta
One Direct - Mortgages (Australia)	Null	Full
OnePath (ANZ) (Advisors) (Australia)	Null	Beta
OnePath -Customer (Australia) - Investments	Null	Full
Open Markets (Australia) - Investments	Null	Beta
OPTUS (Australia) - Bills	Null	Beta
Orange CU (Australia) - Banking	Multi	Full
Ord Minnet (Australia) - Investments	Null	Full
Origin Energy (Australia) - Bills	Null	Beta
Origin MMS (Australia) - Loan	Null	Full
Paterson Securities (Australia)	Null	Beta
Pengana Capital (Australia) - Investments	Null	Beta
Peoples Choice CU (Australia) - Banking	Token	Full
Peoples Choice CU (Australia) - Credit Card	Null	Full
Peoples Choice CU (Australia) - Loan	Null	Full
Pepper money Home loan (Australia)	Null	Full
Pepper money Home loan (Australia) - Banking	Null	Full
Pepper money personal loan (Australia)	Null	Beta
Perpetual Investments (Australia)	Null	Full
PLAN Lending (Australia) - Loan	Null	Full
Platinum Asset Management (Australia) - Investments	Null	Beta
Plum (Australia) - Investments	Null	Full
PN Bank (Australia)	Null	Full
PN Bank (Australia) - Credit Card	Null	Full
PN Bank (Australia) - Loan	Null	Full
Police Bank (Australia)	Image	Full
Police Bank (Australia) - Credit Card	Image	Full
Police Bank (Australia) - Loan	Image	Full
Police CU (Australia) - Banking	Image	Full
Police CU (Australia) - Loan	Image	Full
Praemium (Australia) - Investments	Null	Full
Priceline Sister Club (Australia) - Rewards	Null	Full
Primesuper (Australia) - Investments	Null	Full
Public Sector Superannuation Scheme (Australia) - Investments	Null	Full
Pulse CU (Australia) - Banking	Null	Beta
Pulse CU (Australia) - Credit Card	Null	Beta
Pulse CU (Australia) - Loan	Null	Beta
Qantas Cash (Australia) - Banking	Null	Full
Qantas Cash (Australia) - Credit Card	Null	Beta
Qantas Frequent Flyer (Australia) - Rewards	Token	Full
Qantas Money (Australia) - Credit Card	Token	Beta
QBank (Australia)	Null	Beta
QPCU (Australia) - Banking	Null	Full
QPCU (Australia) - Credit Card	Null	Beta
QPCU (Australia) - Loan	Null	Beta
QSuper (Australia) - Investments	Null	Full
Qudos Bank (Australia) - Banking	Null	Full
Qudos Bank (Australia) - Bills & Transfers	Null	Full
Qudos Bank (Australia) - Credit Card	Null	Full
Qudos Bank (Australia) - Loan	Null	Full
Queensland Country CU (Australia) - Banking	Token	Full
Queensland Country CU (Australia) - Credit Card	Token	Beta
Queensland Country CU (Australia) - Insurance	Token	Beta
Queensland Country CU (Australia) - Loan	Token	Full
Queenslanders CU (Australia) - Banking	Null	Full
Queenslanders CU (Australia) - Credit Card	Null	Beta
Queenslanders CU (Australia) - Insurance	Null	Beta
Queenslanders CU (Australia) - Loan	Null	Full
RaboBank (Australia)	Token	Full
RaboDirect (Australia) - Banking	Token	Full
RAC WA (Australia) - Loan	Null	Beta
RACQ Bank (Australia)	Null	Full
RACQ Bank (Australia) - Credit Card	Null	Beta
RACQ Bank (Australia) - Loan	Null	Full
RAMS (Australia) - Banking	Null	Full
RAMS (Australia) - Investments	Null	Beta
RAMS (Australia) - Loan	Null	Full
Rate Setter (Australia) - Banking	Null	Beta
Rate Setter (Australia) - Loan	Null	Full
Regional Australia Bank (Australia)	Null	Full
Regional Australia Bank (Australia) - Credit Card	Null	Beta
Regional Australia Bank (Australia) - Loan	Null	Beta
REI Super (Australia) - Investments	Null	Beta
RESIMAC HOME LOANS (Australia)	Null	Beta
RESIMAC Limited (Australia) - Loan	Null	Beta
Rest Industry Super (Australia) - Insurance	Null	Full
Rest Industry Super (Australia) - Investments	Null	Full
Rewards central (Australia)	Null	Full
Rock Building Society (Australia) - Banking	Null	Full
Rock Building Society (Australia) - Bills & Transfers	Null	Beta
Rock Building Society (Australia) - Loan	Null	Full
Rural Bank (Australia)	Token	Beta
Rural Bank (Australia) - Loan	Token	Beta
Russell Investments Superannuation (Australia)	Null	Beta
Sandhurst Trustees smart options (Australia) - Investments	Null	Beta
Sanford Securities (Australia)	Null	Full
Sanford Securities (Australia) - Rewards	Null	Full
SCU More Generous Banking (Australia) - Banking	Null	Full
SCU More Generous Banking (Australia) - Loan	Null	Beta
Select Encompass CU (Australia) - Banking	Null	Full
Sequoia Financial Group (Australia) - Investments	Null	Beta
Service One Mutual Limited (Australia) - Banking	Null	Beta
Sharesight (Australia) - Investments	Null	Beta
Shaw and Partners (Australia) - Investments	Null	Beta
Smarter Money Investments (Australia)	Null	Beta
Society One - Investments (Australia)	Null	Beta
Society One (Australia) - Loan	Null	Beta
South West CU (Australia) - Banking	Null	Beta
South West CU (Australia) - Credit Card	Null	Beta
South West CU (Australia) - Loan	Null	Beta
Southern Cross CU (Australia) - Banking	Multi	Full
Southern Cross CU (Australia) - Loan	Multi	Full
St George (Auto & Equipment Finance) (Australia) - Loan	Null	Beta
St. George Bank (Australia)	Null	Full
St. George Bank (Australia) - Bills & Transfers	Null	Full
St. George Bank (Australia) - Credit Card	Null	Full
St. George Bank (Australia) - Insurance	Null	Beta
St. George Bank (Australia) - Loan	Null	Full
St. George Bank (Margin Lending) (Australia) - Investments	Null	Full
St. George Bank Business Banking (Australia)	Null	Full
St. George Bank -DirectShares (Australia) - Investments	Null	Full
StarNet (Australia) - Loan	Null	Full
State Custodians (Australia) - Banking	Null	Full
State Custodians (Australia) - Mortgage	Null	Full
StatewideSuper (Australia) - Investments	Null	Full
Stockspot (Australia) - Investments	Null	Full
SUMMERLAND CU (Australia) - Banking	Null	Full
Suncorp (Australia) - Banking	Token	Full
Suncorp (Australia) - Bills & Transfers	Token	Beta
Suncorp (Australia) - Credit Card	Token	Full
Suncorp (Australia) - Loan	Token	Full
Suncorp Super (Australia) - Investments	Null	Beta
SunSuper (Australia) - Investments	Null	Full
Super SA (Australia) - Investments	Null	Full
SWSCU (Australia) - Banking	Null	Full
Teachers Mutual Bank (Australia)	Null	Full
Teachers Mutual Bank (Australia) - Credit Card	Null	Full
Teachers Mutual Bank (Australia) - Loan	Null	Full
Telstra (Australia) - Bills	Null	Full
Telstra Super (Australia) - Investments	Null	Beta
Toyota Financial Services (Australia) - Loan	Null	Full
TPG (Australia) - Bills	Null	Beta
Traditional CU Bank (Australia)	Null	Beta
Traditional CU Bank (Australia) - Loan	Null	Beta
TruePillars (Australia) - Loan	Null	Beta
Twusuper (Australia) - Investments	Null	Beta
UBank (Australia)	Null	Full
UBank (Australia) - Investments	Null	Beta
UBank (Australia) - Loan	Null	Full
UniSuper (Australia) - Investments	Null	Full
Vanguard Investments (Investor) (Australia)	Null	Full
Velocity Global Wallet (Australia) - Banking	Security	Full
Velocity Global Wallet (Australia) - Investments	Security	Beta
Velocity Rewards (Australia)	Null	Full
VicSuper (Australia) - Investments	Null	Full
Victoria Teachers Mutual Bank (Australia) - Banking	Null	Full
Victoria Teachers Mutual Bank (Australia) - Credit Card	Null	Full
Victoria Teachers Mutual Bank (Australia) - Loan	Null	Full
Virgin Money (Australia) - Banking	Multi	Beta
Virgin Money (Australia) - Credit Card	Multi	Full
Virgin Money (Super) (Australia) - Investments	Image	Full
Virgin Money Home Loans (Australia)	Null	Full
Virgin Money Loan(Reward me Home Loans) (Australia)	Null	Beta
Vision Super (Australia) - Investments	Null	Full
VMAPS (Australia) - Banking	Null	Beta
Vodafone (Australia) - Bills	Null	Full
Wa Super Investment (Australia)	Null	Full
Warwick CU (Australia) - Banking	Null	Full
Warwick CU (Australia) - Loan	Null	Beta
WAW Smart Banking (Australia) - Banking	Token	Beta
Wealthtrac Superannuation (Australia) - Investments	Null	Beta
Wesfarmers Super (Australia) - Investments	Null	Full
Westpac (Australia) - Banking	Null	Full
Westpac (Australia) - Bills & Transfers	Null	Full
Westpac (Australia) - Credit Card	Null	Full
Westpac (Australia) - Investments	Null	Full
Westpac (Australia) - Loan	Null	Full
Westpac Business (Australia) - Banking	Null	Full
Westpac Business (Australia) - Credit Card	Null	Full
Westpac Business (Australia) - Loan	Null	Full
Westpac Corporate (Australia) - Banking	Null	Full
Westpac Online Investing (Australia) - Investments	Null	Full
Westpac rewards (Australia)	Null	Beta
Wizard Home Loans (Australia)	Null	Full
Woolworth Employees CU (Australia) - Banking	Image	Beta
Woolworth Employees CU (Australia) - Credit Card	Image	Beta
Woolworth Employees CU (Australia) - Insurance	Image	Beta
Woolworth Employees CU (Australia) - Loan	Image	Beta
Woolworths Everyday Money Credit Card (Australia)	Null	Full
Woolworths Ezy Banking (Australia)	Null	Full
Woolworths Ezy Banking (Australia) - Credit Card	Null	Full
Woolworths Group Investor (Australia)	Null	Full
Woolworths Rewards (Australia)	Null	Full
World homes Loans (Australia)	Null	Beta
Yellow Brick Road (Australia) - Loan	Null	Beta
YourLease (Australia) - Loan	Null	Beta

1. Click on your account name at the top right of the screen and select My Account.

2. Click on the three dots at the top right of the Other Accounts module and select Add Other Account.

3. Set-up the account:
- Select the relevant account type from the first drop down menu
- Enter the account name
- Set the required value
- From the bottom drop down menu select with CR (credit) or DB (debit) to display the value as a positive or negative amount
- Click Add Account to finish

4. The new account will now appear in the Other Accounts module.

1. Click on the My Account from your profile icon

2. Click on Linked Properties.
Where an account has no property the number in brackets will be set to (0). All properties added will increase the Linked Properties by (1). Click on the three dots options menu and select “add other property”

3. The Link property tile will appear with information on your options. The two options are
A. “Estimated Value” which is provided by a third party property valuation provider.
B. “Use Manual Value” which you provide the value of the property on best guestimate basis.
If you select the “Estimated Value” option and “address” field will appear for you to type and search your property address. As you begin typing the address starting with the number, street etc, the search field will populate properties matchng your address inputs. When the property returned matches your search criteria select on the property

4. Once you select on the property a property estimate value will be retieved from the third party property provider together with the property attributes incl type of dwelling, number of bedrooms, bathrooms, car spots and land size. You can also expand/collapse this information by selecting on the drop down aroown next to the three dotted options menu.

5. If you select the “Use Manual Value” option a property profile tile will appear for you to compete the fields including Property Type, Address, Value (your own estimate), attributes (bed, bathsa, car spots and land size). Once complete select add property and the information will be added to your account and any data will be reported on in the relevant sections such as Net Worth.

1. Click on the My Account from your profile icon

2. Scroll down to “Properties” and find the property you want to unlink. Click on the Options Menu “Three dots” and select unlink property

3. A confirmation message will appear upon selecting Unlink preoprty and once selected the prperty will be removed from your data set. Note when unlinking any accounts including this will affect any reporting which was previously being reported on.

1. Goals are linked to your budget. To access the goal menu and functions click on the Your Goals and Budget Tab at the top of the screen

2. Click on “+ New Goal” and a new screen will appear

3. There are two types of goal options.
- Save Money being accumulation goals OR
- Reduce Debt being reduction of balance goals
Think about the type of goal you are creating. Are you working towards a future balance to increase (such as a saving balance) or are you contributing to reduce a balance (such as a loan)

4. If you select “save money” then you will be prompted to complete what you are saving for. Or if you are reducing you will automatically be prompted to complete the description field

5. Complete the rest of the fields once you have selected the goal type and entered the goal description.
Note: You can start a goal at future date by selecting the starting date in the future
At all time your finishing date must be post the starting date

6. If you goal is explicitly linked to a particular account like a savings account, home loan or credit card then select the Link Financial Account Option.
This will provide you with a list of your financial accounts and the goal balance will be tracked against the balance retrieved on a monthly basis.
Note: You are requesting to link an account to your goal.
By linking an account to this goal you will not be able to also use the manual contribution function, however any activity within the account will be calculated against the goal.

Choose the account that your goal is associated to.
Note: You can select multiple accounts just repeat the process of linking financial account. If two or more accounts the system will automatically add the two balances together when calculating and reporting against the goal.

7. Once you have verified all the details are correct select create goal.
You will be prompted to Save thereafter again. This validates that your goal will now be created.

8. Once you goal is created your goal will appear in the Goals and Budget Screen
If starting date is immediate as; Active Goal
If starting date is in future as; Scheduled Goal
When goal is completed: Completed Goals

9. Active Goals will appear first as the attached with a summary of the detail

Note: As goals are explicitly linked to budget (in other words you cannot work towards a financial goal without physical budget/Cashflow adjustments any shortfalls in goal values or if a goal cannot be reached because your budget or Cashflow does not warrant it will be displayed as a warning

You will also be presented with an high level overview to the right of how your budget and goals are calculated and your position
If you are in “Monthly Surplus” this means you have adequate Cashflow against your budget to meet your goal(s).
If you are in Monthly Deficit” like in the picture above this means you cannot reach your goal based on the current information.
Your options from here are to change edit your budget to reflect the changes you are going to make to bring your position back into surplus OR
Adjust the goal details such as extending the end date, reducing the goal balance etc to reduce the amount monthly required to meet the goal.

See editing goal FAQ or editing budget.

1. To Edit a goal click on the magnifying glass to the right of the goal summary

2. You can edit any part of the goal detail from this screen including; Goal Details, Accounts Linked to the Goal, uploading your own photo or picture to visualise the goal,
Note: Any changes to the goal details and linked accounts and or calculations will also be reflected in the summary graph and Monthly goal summary when you scroll down the page

1. To Edit a goal click on the magnifying glass to the right of the goal summary and to the right you will see the goal image. There are default images that are pre-loaded from the system however you can upload your own

2. To change the image of a goal select the “change photo” button below the image tile

3. This will open your image finder from your PC or Mac if on desktop. Find and select the image you want to upload and click open. Your new image will automatically be uploaded

4. Click Save Goal

1. To manually contribute to a goal your goal must not be linked to a financial account when setting up. This means that you will need to manually assign transactions or contributions to a goal to re-calculate or adjust the goal value over time.

2. To manually contribute to a goal you can either do it from the goal screen after selecting the goal you want to contribute to - if manual goal – selecting the magnifying glass and scroll down to the “add contribution” tab

3. Enter the contribution amount in the value section. E.g $1,000 and click add contribution

4. Your new contribution will be added and the goal calculations and values will be updated to reflect the contribution amount

5. Note: TO REMOVE a goal contribution simply follow the above steps however add a (-ve) value in front of the amount. This will recalculate after you click “add contribution” and reverse.
Your net position (goal net position) will also be adjusted to reflect the values reversed.

6. You can also add a contribution via the transactions screen by locating the transaction you want to add and click on the three dotted option menu at the right of the transaction line. A pop up will appear and select “Link to GOAL”

7. If you have more than one goal in your system you will be asked to select which goal to link the transaction to via the following screen. Select the goal and click link.

8. You transaction will now have a symbol added which is the “Linked to Goal: symbol so you can easily identify

9. Your goal summary will also be updated with the new transaction details

Refer to Manually Contribute an Amount to a Goal

1. To view your transactions allocated to a particular goal, select the goal you want to view by selecting the magnifying glass

2. Scroll down to contributions and click on the “down arrow” and a screen will appear providing you the option file export format

3. Once you choose the export format your contributions will be automatically downloaded in either CSV or PDF

Refer to Add a goal

1. If you forgot your password its O.K., just click on the “Forgot Password” link from the login screen

2. Enter your email address that you registered with and an email will be generated for your to follow the prompts to re-set your password.

3. Check your inbox (if not in your inbox check your junk mail) and follow the instructions to reset.

1. Click on the profile image at the top right of the screen and select MY Account

2. Click on Edit Profile

3. Type your new email address in the email address field

4. Once complete and confirm click save

1. Refer to forgot password FAQ if you forgot your password or if you can log in but just want to change, update your password then login as normal Click on the profile image at the top right of the screen and select MY Account

2. Click on change password tab and a drop down screen will appear

3. Complete the prompt and click save

1. If you wish to delete or cancel your account from the main screen click on the profile image and select my account

2. Scroll to the bottom of the page and on the left you will see a cancel account link. Click the link. A confirmation message will appear and click confirm or cancel if you change your mind.

3. Refer to the T&C’s for any questions on data handling after you have deleted or cancelled your account.

1. If you wish to edit your sharing options, from the main screen click on the profile image and select my account

2. Click on edit profit and edit the sharing access
Sharing access options are the last two options;
- Hide Transactions: You can hide transaction description view by selecting ON
- Full Access: You can turn adviser impersonation access by selecting NO

1. If you wish to edit your alerts and communications options, from the main screen click on the profile image and select my account

2. Click on edit profile and edit the emails alerts

3. You can also access your alerts from the main dashboard by clicking on the bell symbol and a side panel will appear with your alerts generated.
The alerts are in app alerts. Emails are also generated and sent to your inbox as secondary communication format
If you disable alerts you will not receive email alerts or in app notifications.
An example of a previously generated “Over Budget” alert and notification sent by email.

4. To view a list of the alerts click on the cog symbol

5. A list of alerts are available and you can turn on by clicking on the circle

6. A descript to each alert is available by hovering over the ? symbol

1. Moneysoft is fully tested on the below browsers:

- Google Chrome
- Internet Explorer
- Firefox
- Safari

We support the current version of each browser and the 2 previous major versions.

If you want to view your current browser version to go
https://www.whatismybrowser.com/ and your browser will be auto detected.

2. We also support mobile apps for both iOS and Android. Check the respective app stores

1. To invite a new adviser, you have to be an administrator of your site.
Once you are logged in as a administrator from main your dashboard click on the +Invite buttton and select “adviser”.

2. You will be prompted to complete the fields and once complete select “send invite”

3. The invited adviser will receive an email requesting to register and once complete the status of the adviser within your account will change from “created” to “registered”

1. To view adviser status and underlying clients you have to be an administrator of your site.
Once you are logged in as a administrator from main your dashboard hover over and click on “individual advisers” button

2. You will be presneted with a full list of your advisers listed in your administrator account and their underlying activity including; Status,
Activity, Summary of clients in units (e.g 4) and the type of account they have plus the ability to view the individual clients listed under the associated adviser

3. To view or change the individual adviser settings click on the List menu next to the Last Acvtie status

1. To view all your advisers clients ou have to be an administrator of your site.
Once you are logged in as a administrator from main your dashboard hover over and click on “individual clients” button

2. Alernatively you can view an individual clients associated to an advisers by hovering over and clicking on “view clients”. A tile list of clientd will be presented.

1. All reports are located from the main dashboard view.
The most common reports are available on the dashboard and clicking “View all reports” link will open up all reports available.
There are 10 standard suite of reports available.
If you cannot see all your reports and you are associated to an adviser, some reports may not be available.

2. Some reports may need additional information for them to continuously update. For example; the budget snapshot report needs your inclusion of the selected 5 categories of choice before data can be represented.

1. To download reports once you have selected the correct report and data periods to be generated, click on Export and you will be provided with your export format options including PDF, EXCEL, and CSV.
Your report will be automatically downloaded thereafter.
NOTE: Check your downloads folder on your computer if your report does not automatically open

2. You can also EMAIL reports directly from the system by selecting email and following the prompts. Once you have selected the format and additional input fields click “Email Report”.
A generated email with the report attachment will be email to the account holders email, and any additional email addresses included.

1. There are 10 preselect reports available which are part of the standard suit. The suits is continuously updated based on user data representation demand and suggestions.

2. There is also additional property valuation reports. Refer to the property FAQ for more detail.

1. To generate a report, click on the magnifying glass for the report you wish to generate

2. The report will expand and additional drop downs will appear including start and end report date period plus any additional drop downs that are relevant to each report.
NOTE: any changes to the report will require you to click on the GENERATE button for the updated information to be displayed.

1. The inbuilt rules engine is a way to make your categorisation more efficient and personalised. Rules are ways in which you can tell the system to do something specific for a particular set of transactions.
Example;
Quickly categorise a set of transactions to a more personalised category for you OR
Group categorise a set of transactions from one category to another
Rule can be as broad or as specific as you like.
You can access the rules feature from the transactions page and click on View Rules or from the transaction line categorisation section “set rule for this transaction”

2. From the transaction line you can select the category you want to categorise a transaction and if you want to repeat this transaction for all historical and future transactions click on select Create a rule to do this automatically.

3. Increase the number of transactions a rule applies to by tweaking the transaction description or string
A transaction containing BWS 2884 BROADBEACH AU will pick up only 2 transactions
However, a transaction containing BWS will pick up 11 transactions

4. There are simple rule and also advanced rule by clicking on the advanced rule feature to the right which provides more detailed rule features to create rules from

5. Once you are ready to create your rule click the Create Rule button

6. To navigate to the rules page and rules you have created click on the View Rules button on the transactions page.

7. A list of rules will be provided and you can edit, delete and manage the rules from this page.

1. Rule can be as broad or as specific as you like.
You can access the rules feature from the transactions page and click on View Rules or from the transaction line categorisation section “set rule for this transaction”

2. A list of rules will be provided and you can edit, delete and manage the rules from this page.

1. Ensure you are in the transaction page and locate the transaction (example; ATM withdrawal next to the category is a two arrow symbol. Click on the symbol as this is the split transaction function

2. A pop up box will appear. Click on the category group and locate the underlying category you wish to split the transaction into.
For example; if I withdrew $500 from an ATM and want to split $300 to entertainment and $200 to restaurants.
NOTE: amounts added to other categories will recalculate and the balance will be left in the original category if not balanced.

3. Once you are satisfied with the re-categorisation split, click categorise and the transaction line will be updated. All data including reports, graphs and budget actual calculations will be updated to reflect the revised amounts. The number of categorised chosen will also be reflect in the transaction line. Example +2 Others

1. Find the transaction you would like to change. You can edit the category by clicking on the current category example ‘entertainment’ and a new pop up will appear. Locate the new category by either clicking through the category groups and then sub-categories, or search the category by using the search function.

2. Once you have located the new category click CATEGORISE

3. Your transaction will also be updated with the new category. Any reports, calculations, budget actuals, or data graphs will be also automatically updated.

1. Ensure you are in the transaction page and locate the transaction (example; ATM withdrawal next to the category is a two arrow symbol. Click on the symbol as this is the split transaction function

2. A pop up box will appear. Click on the category group and locate the underlying category you wish to split the transaction into.
For example; if I withdrew $500 from an ATM and want to split $300 to entertainment and $200 to restaurants.
NOTE: amounts added to other categories will recalculate and the balance will be left in the original category if not balanced.

3. Once you are satisfied with the re-categorisation split, click categorise and the transaction line will be updated. All data including reports, graphs and budget actual calculations will be updated to reflect the revised amounts. The number of categorised chosen will also be reflect in the transaction line. Example +2 Others

1. Find the transaction you would like to tag or flag.
To the right of the transaction click on the options menu and select “Manage Tags”
If this is your first time and you have no previous tags, then click on the oval text field to add a new tag, and begin the tag name.
A tag is like a reference beyond a category for ease reference or locating.
For example;
Tax related, event, like Christmas or birthday or associating same category to multiple children.

2. Once you have flagged or tagged your transaction it will automatically appear in the transaction line with a “tag” symbol

3. You can filter and find specific tags or transactions associated to a tag by clicking on the Filter symbol to the right of the transaction page. Scroll to tags and select which tags to you want to filter by and click APPLY filter.

1. To filter transactions click on the filter tab from the transactions page.

2. A pop up will appear with an advanced selection criteria of search or filter fields. You can search by 10 different filters and within filters are also additional filters so the filter options extend in the hundreds of combination types

3. When you select your filter fields you will be directed to the transactions filter view after you click APPLY FILTER
Example;
I want to search for all cash withdrawals over the last 14 days from all accounts.
My filter options selection options are shown to the right

4. My transaction filter view after clicking apply would take me straight to the transactions that match my search filter

1. Transactions can be exported by clicking on the downward arrow on the transactions page.
NOTE: What will be downloaded is what ever appears in the transaction page prior to clicking the download arrow. Therefore if you want to select a particular series of transactions then make sure you filter or search the transactions you are looking for before you download.

2. You will be prompted to select the export format in either CSV, PDF or Excel.

Your transactions will be automatically downloaded thereafter.
NOTE: Check your downloads folder on your computer if your report does not automatically open

1. To add a note to a transaction, locate the transactions that you want to add a note to and to the right click on the options menu.
A pop up will appear and select “View / Edit Notes”

2. Ion the Transaction Notes text field type in your desired text or note and click SAVE

3. Your note will now appear in the transaction line with the note symbol

1. Click the Filter by tab in the transactions page then select the "Find" option under the Transfers heading.

2. The system will match any transfers by if any are categorised as anything other than TRANSFER they will display the transfers symbol

3. if there are any transactions which are not transfers you can remove these transactions from the list by clicking the "Transfer" symbol and then clicking the "Not a Transfer" button in the pop up that appears.

4. When you have checked all the displayed transactions and have verified they are all transfers they will all be displayed as transfers thereafter including in reports.
Transfers are excluded from incoming and outgoing reporting unless you select the “Include Transfers” feature within the relevant reports.
NOTE: to double check whether transfers are all correct your balance of debits and credits in the results field should be $0.00., If the amount is not $0.00 then your income or expenses will be under / over stated.

1. Find the transaction you would like to change. You can edit the category by clicking on the current category example ‘entertainment’ and a new pop up will appear. Locate the new category by either clicking through the category groups and then sub-categories, or search the category by using the search function.

2. Once you have located the new category click CATEGORISE

3. Your transaction will also be updated with the new category. Any reports, calculations, budget actuals, or data graphs will be also automatically updated.

1. Custom categories allows you to personalise your categories.
You can easily create custom categories from the transaction line
NOTE: Categories are associated to Category Groups. Therefore make sure you are in the right category group before selecting ‘Create New’ otherwise your new custom category will appear in the wrong section.

2. Alternatively you can also add / edit and manage custom categories from the “Manage Custom Categories” button the transactions page

3. The Manage Custom Categories page displays the custom categories you have create together with additional information such as the
- Group the custom category is associated to
- The custom category name
- The number of transactions listed with the category
- Whether its being used with associated rules, in the calendar or budget

4. If you want to remove a custom category click on the recycle can symbol

5. If the trash can next to the category you want to delete is grey in colour you cannot delete.
NOTE: if you have custom categories that are being used in multiple places such as rules, calendar or in your budget you will be prompted with a message

1. Trends are quick graphical representation of data. Trends can be created from pretty much most data sets in the system and can be filtered to view further
Trends are located on your dashboard below reports. There are two pre-pinned trends and To add a Trend, click select the + box and the following pop-up window will appear that allows you to make your selection of data you wish to chart

2. You can select from the pre-select options available or create your own

3. Example: Lets say you want to compare ALDI vs. Coles my trend inputs would looks like the attached.
When you have completed it and you want to make the trend an ongoing reporting trend click SAVE and the trend will also appear and pinned on your dashboard

1. To delete a trends locate the trend graph you want to delete and click on the recycle bin symbol

2. A confirmation message will appear to confirm and click DELETE. Your trend graph will be delete from the dashboard.

1. To edit a trend click on the pencil symbol on the trend graph. A pop will appear for you to make your necessary changes. Once complete click SAVE

2. You can else expand / reduce the trend the time scale by clicking on the + or – circles at the bottom right of any trend graph.

1. You can else expand / reduce the trend the time scale by clicking on the + or – circles at the bottom right of any trend graph.

2. The time scales are set to averages in the following views; weekly, fortnightly, monthly, bi-monthly, quarterly, 6monthly, and yearly.

Balance only is generally used for accounts where the transactions are either inconsequential or do not relate to a client’s normal cash flow position. These accounts can include Investments, Superannuation or accounts created specifically to manage a dedicated project (building a house).

The balance only option is used to minimise the volume of transactions to be categorised, reduces complexity and ensures the data and reporting is more accurate.

Superannuation contributions, account fees and payments directly taken from a super or investment account or spending are not normally associated with a client’s cash flow position can distort their budget position and cause inaccuracies in the income and expense reporting.

Setting these accounts to balance only will hide the related transactions, removing them from the budget calculations, expense and budget reporting providing a more accurate view of your client’s cash flow and budget position.

The transactions are still retrieved for the account, just not displayed within the platform. If a client or the adviser wishes to review these transactions for any reason, the balance only option can be turned off and the transactions for the account will be displayed on the transactions page.

 

The budget rollback feature is most commonly used after a client has linked their financial accounts in the platform.

When a client first links their financial accounts, up to 90 days of historical transactions are retrieved and a budget is calculated using the data from this initial set of transactions, taking an average of the last 90 days and applied to the current month. There may, at this time be some adjustments from either the adviser or the client, but this budget is essentially created on a limited volume of transactions.

Example 1:

A client links their financial accounts in mid-February. This will result in a half month’s worth of transactions for February, a full month’s worth of transactions for January and December and another half month’s worth of transactions for November (i.e. 90 days for historical transactions).

The adviser or client reviews and adjusts the February budget using estimates of what they believe their actual income and spending would be. Having set the budget the adviser or client want the previous full calendar months to also share the February budget figures to improve the reporting for January and December.

To do this, they can select the rollback function to overwrite the February budget for January and December with the updated February budget figures.

Example 2:

A client links their financial accounts and 90 days of transactions are returned. Again the adviser or client reviews and adjusts the budget using estimates of what they believe their actual income and spending would be.

After a month the budget vs actual position is reviewed and it is clear that the original estimates for the budget were not correct. To improve the reporting for the previous period a new budget is set and then rolled back over the previous months.

Note: When a budget is rolled back, it is no longer possible to view the previous version.

In a situation where one or more of your financial accounts are displaying the wrong balance sign, causing an incorrect representation of your net worth in Moneysoft, you can quickly and simply fix change the balance sign.

For example:

Two portfolio account “Loans” are showing in the loan type with a Green value with a negative sign, which is incorrect. Moneysoft reports the amounts drawn down on a portfolio account not the amount available.

Therefore the two accounts in Loans that are displaying in Green are true loans.

To change the account balance sign, click the three dot options menu icon beside the relevant account and select Edit Account.

In the Edit Account screen, click the Switch balance sign toggle then Save.

The account balance sign for the account will now be displayed correctly and the net worth report on the dashboard will update accordingly.